PLEASE NOTE: UPPAbaby does not fulfill orders, and instead gives our retailers the opportunity for sales. Orders placed on our website are processed through Kibo and are fulfilled by the authorized retailer closest to you that has that item in stock. The retailer will email within 24 hours with specifics on shipping and taxes. Shipping is to US addresses only. For assistance with existing orders or returns, please contact Kibo directly at 1-877-412-7467.