UPPAbaby is an innovative American company with a mission: to create high-quality children’s products that meet the needs of your new life as a parent, while still adapting to your usual personal style.
To achieve this, UPPAbaby draws on three decades of experience in the youth sector and our own inspiration as parents of young children. We’re looking for ways to make our strollers and baby products lighter, smarter, easier to use and even fun. We explore ways to offer greater comfort and safety for baby, without sacrificing the comfort and style that parents value. We even question the uniform look of most baby products by creating elegant and more sophisticated designs, modern trends. UPPAbaby strives to provide you with the personal attention and customer service you expect and deserve.
Pushing things to the limit in many ways, UPPAbaby offers a high level of innovation and style that savvy parents value. For us, it is a matter of pride. For parents, it is another reason for joy.
Bob
Owner and Product Development department
Bob has spent many years inventing and developing products for companies such as Ford, Reebok, The First Years and Safety First. Although it cannot be said that everything has been a bed of roses for Bob, we think that his experience gives each stroller a complete and solid finish.
Lauren
Owner and Sales department
In addition to battling three test subjects and whimsical models and running our testing facility (i.e., our home), Lauren is also known as MOBI (Mitigator of Bad Ideas). Day after day she brings a breath of common sense to Bob’s sometimes impulsive decisions. Additionally, she utilizes her patent experience with Reebok for strategic and legal issues.
WHAT MAKES US DIFFERENT
Our products meet the highest industry standards required by the Juvenile Products Manufacturers Association (JPMA) and the U.S. Consumer Product Safety Commission (CPSC). However, what makes us different is that we base ourselves on our own daily experiences to establish criteria and surpass them regarding the safety, style and performance that guarantees us.
Customer Support
A recommendation between parents is the best way to express admiration! Much of our success is due to our incredible customer service team. There are no words to describe it! We firmly believe that we have the most dedicated customer service in the industry, offering the ultimate in personalized care and services. Robin and his team are looking forward to meeting you!
Warranty
We stand behind our products and are committed to supporting our customers and their families. Once we have confirmed your claim, we will do our best to repair or send replacement parts (free of charge via FedEx) within 24 hours. This is the best warranty program in the industry. Learn more about our warranty here .
UPPA returns
UPPAbaby is committed to giving back and supporting worthy causes and organizations in line with our mission and core business ethics. We encourage you to join the UPPAbaby team and support these noble causes together. See all the news about our US charities here.