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Contact Us

World Headquarters
UPPAbaby
60 Sharp Street Ste. 3
Hingham, MA 02043
United States

Customer Service:

(781) 413-3030

Main Office:

(781) 413-3000

Fax:

(339) 499-7461

Your UPPAbaby stroller is warranted to be free from any manufacturing defects for a period of 2 years from the date of purchase under normal use and in compliance with the operating instructions.

This warranty cannot be extended and an extended warranty cannot be purchased.

This warranty is not transferable and extends only to the original retail purchaser and is only valid when supplied with proof of purchase. Please retain proof of purchase for this limited warranty.

The warranty is valid only in the original country of purchase. This warranty is subject to the conditions set forth by country in which the items were purchased. Conditions may vary. UPPAbaby will not ship replacement or repair parts out of the country of purchase.

UPPAbaby will provide replacement parts or conduct repairs as determined fitting by the company. UPPAbaby reserves the right to exchange item with a replacement part. Some parts may be replaced with newer model parts as the stroller is improved over time. Please note that a repair issue will NOT be covered by this warranty if:

  • The issue is caused by misuse or poor maintenance. Please refer to this instruction booklet for guidance on stroller use and maintenance.
  • Damage is caused by improper installation of UPPAbaby parts and/or accessories. Please refer to instruction booklet for guidance on stroller assembly and use.
  • Damage is corrosion, mold or rust caused by lack of maintenance or service.
  • Damage is due to general wear and tear, which is the result of everyday use or negligence.
  • Damage is caused by sun intensity, sweat, detergents, damp storage or frequent washings.
  • Repairs or modifications are carried out by a third party.
  • Stroller is purchased from an unauthorized retailer. Approved retailers are listed on our website at www.uppababy.com.
  • Stroller is second-hand.
  • Stroller is damaged as a result of an accident, airline or freight damage.

UPPAbaby reserves the right to determine if warranty terms and conditions have been met. Please contact your local distributor if you have any questions regarding warranty.