May 10, 2024

Getting to Know UPPAbaby’s Hub Service Centers and Offerings
by UPPAbaby
  • UPPAbaby customer service specialist advising a parent on stroller features at the UPPAbaby Hub, highlighting personalized customer support and product expertise.

Child safety and comfort is always at the forefront of a parent’s mind, that’s why UPPAbaby Hub Service Center & Showrooms are here to support parents like you, providing essential services such as stroller maintenance, car seat checks, personalized assistance, and a deep understanding that your baby’s gear plays a vital role in your parenting journey.

Welcome to the UPPAbaby Hub

Just like a car needs a tune-up or a bike needs maintenance, your UPPAbaby products deserve the same level of attention. Each service ensures that your gear is properly maintained and cared for, allowing for durability throughout years of use. 

UPPAbaby Hub’s Extended Services and Offerings

  • Try before you buy! Browse our full line of products and accessories – no appointment necessary
  • Complimentary Stroller Tune-Up Service – think: express oil change & tire rotation – appointment required
  • Complimentary Car Seat Check & Education – think: vehicle safety inspection – appointment required
  • Stroller Tune-Up with Repair (prices vary) – think: car servicing & repair – appointment required
  • Stroller Tune-Up with Fabric Cleaning ($65 USD/$70 CAD) – think: deluxe car detailing – appointment required
  • Car Seat or Accessory Fabric Cleaning ($65 USD/$70 CAD) – think: deluxe car detailing – appointment required
  • Tailored Customization (Appointment is free of charge! The price for a custom Vista V2 is $1,049.99 and a Cruz V2 is $749.99) – think: build your own stroller – appointment required
  • Products, accessories, fabrics and replacement parts available for purchase

A man and owman browse the Tailored Customization section of the Boston Hub, where you can customize and build your own stroller

Education, Service, and Beyond

Our Hub locations offer more than maintenance services; they’re “hubs” of learning and discovery. Here, you can touch, feel, and experience every UPPAbaby product before purchasing, making sure it aligns perfectly with your baby’s needs. If you see something you absolutely love, you can now purchase it directly from our showroom. If we don’t have the specific fashion or product you want to buy in stock, no worries! We can order it in-store for you, ship it to your house or you can pick it up right from your nearest Hub location, all shipped at no extra charge.

Questions about car seats? Our team members, trained as car seat passenger safety technicians, are always eager to guide you, as well.

We pride ourselves on fostering an environment where parents (especially first-timers) can ask, learn, and grow. Our highly trained, technically skilled experts are also well-versed in the real-world challenges of parenting. We’re passionate about sharing our extensive product knowledge and practical insights with you. Whether it’s car seat fittings or understanding stroller maintenance, we’re here to guide you every step of the way. But beyond that, we strive to create a lasting relationship and to be your go-to resource for all things baby, today and always.

UPPAbaby Hub service technician attentively performing maintenance on a Mesa Car Seat, ensuring top-quality performance for customer satisfaction.

Global Family, Local Touch

At UPPAbaby, we’re a global family, and our goal is to ensure that every member feels cherished and supported. We’re always striving to be where you are. So, if there isn’t a Hub nearby, we’re always listening. Let us know where you would like to see a Tune-Up Gear-Up event next!

UPPAbaby Hub Service Center & Showroom Locations

Questions on which services to book? Contact or visit one of our Hub locations below:

UPPAbaby Hub Staff Member showing a man and woman around the Showroom at a Hub location

Connect with Us

Have more questions for us? Connect with our Customer Experience Team via email, text, call, live chat, video chat, or virtual consultation here.

Browse and shop our full line of UPPAbaby products and accessories online or at one of our Hub Service Center & Showrooms, so you can test and try before you buy!