HOW CAN WE HELP YOU

Cruz Support

Customized Service

When your product has been registered, we can check the serial number for maintenance history and warranty information.
Limited Lifetime Warranty

Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
Product Alerts

If we need to contact you about an update or alert for your product, your registration will help us assist you.

Before the appointment

Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
During the appointment

One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
After the appointment

We’ll send you a follow-up up email with any further details or documentation that might be of assistance.