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HOW CAN WE HELP YOU

Cruz Support

Register Your Product

  • Customized Service

    When your product has been registered, we can check the serial number for maintenance history and warranty information.

  • Limited Lifetime Warranty

    Some parts and repairs may be covered by our limited lifetime warranty. Find out here.

  • Product Alerts

    If we need to contact you about an update or alert for your product, your registration will help us assist you.

Schedule a complimentary virtual consultation

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    Before the appointment

    Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!

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    During the appointment

    One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.

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    After the appointment

    We’ll send you a follow-up up email with any further details or documentation that might be of assistance.