Customized Service
When your product has been registered, we can check the serial number for maintenance history and warranty information.
HOW CAN WE HELP YOU
Minu Duo Support
Register Your Product
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Limited Lifetime Warranty
Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
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Product Alerts
If we need to contact you about an update or alert for your product, your registration will help us assist you.
Support and FAQs
Selected FAQs
Yes, whether going to Disney or visiting new places we have you covered for travel. We offer a travel bag that is compatible with Minu Duo. When used with the travel bag, the stroller is protected by our TravelSafe program which covers any damage to gear during air travel within 4 years of your purchase. In addition, we’ve provided a hidden pocket to store your favorite tracking device, that way you will know where your stroller is throughout its journey!
To learn more about our TravelSafe program, click here.
Yes, our Minu duo is within the Disney stroller requirements of 31 in (79 cm) wide and 52 in (132 cm)
Yes, the Minu Duo is Green Guard Certified which means it’s been tested and evaluated above and beyond the government standards to meet stringent chemical emissions limits of more than 360 airborne chemicals. In addition to our high chemical standards, the leather used on our stroller is REACH compliant certified testing for over 200+ chemicals.
To learn more, click here.
No, both seats are equal sizes which means you don’t need to sacrifice any of your children’s space whether strolling with or without a car seat.
Similar to our Minu, the Minu Duo can be folded with one hand. Below are the steps to fold:
Engage the brake.
Simultaneously slide and squeeze grey button on handlebar to initiate fold.
Ensure safety latch engages on the frame.
Note: Use built-in handle to transport.
Click here for a how-to video.
Definitely! Please find our list of authorized retailers here who have the Minu Duo available for you to try. Our Hub service center and showrooms also contain our full line of products and accessories so you can test and try before you buy!
The Minu Duo is 28” wide which means it's able to navigate through tight spaces including a standard doorway.
Schedule a complimentary virtual consultation
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Before the appointment
Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
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During the appointment
One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
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After the appointment
We’ll send you a follow-up up email with any further details or documentation that might be of assistance.