Customized Service
When your product has been registered, we can check the serial number for maintenance history and warranty information.
HOW CAN WE HELP YOU
Register Your Product
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Limited Lifetime Warranty
Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
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Product Alerts
If we need to contact you about an update or alert for your product, your registration will help us assist you.
Selected FAQs
The Mira is not intended for sleep or unsupervised use. Always remove baby from the Mira for sleeping and follow safe sleep guidelines.
The Mira has the GREENGUARD® Gold Certification which means a healthier environment in your home. It is certified-free from more than 10,000 chemicals and VOCs meaning cleaner air for your family.
The Mira is crafted from sustainably harvested wood, receiving the FSC certification. The Mira is JPMA certified, the JPMA Certification Seal signifies a product meets government requirements and additional requirements in today’s marketplace. To become certified, each product is sample-tested at an independent laboratory to verify it meets the highest standards for quality, safety, performance and functionality.
Place the Mira on firm, flat floors only. Never place on an elevated surface like a countertop or a soft surface like a bed, sofa. See the manual for more, here
Quick Links
Schedule a complimentary virtual consultation
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Before the appointment
Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
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During the appointment
One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
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After the appointment
We’ll send you a follow-up up email with any further details or documentation that might be of assistance.