Customized Service
When your product has been registered, we can check the serial number for maintenance history and warranty information.
HOW CAN WE HELP YOU
Vista Support
Register Your Product
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Limited Lifetime Warranty
Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
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Product Alerts
If we need to contact you about an update or alert for your product, your registration will help us assist you.
Support and FAQs
Selected FAQs
Click here to view the approved Vista configurations and corresponding adapters.
Yes, when the time does come to expand your family (and stroller!) you will have to purchase lower and upper adapters. You can also purchase a RumbleSeat which serves as the bottom seat and includes lower adapters allowing for 30+ configurations.
The Cruz is the optimal choice for families looking for a single, full-size stroller in a streamlined design. Click here to view from birth accessories for the Cruz.
The Vista is designed to grow with families and can accommodate up to three children. The Vista includes a bassinet offering a lay flat solution that can be used from birth.
Click here to view the stroller comparison chart.
No, the Toddler seat cannot be used on the bottom position. The RumbleSeat accessory can be purchased to use in the bottom position of the stroller to convert to double mode.
You do not need an adapter to use any Uppababy branded infant car seats or bassinet, they will directly attach to the Vista V3 stroller. For other non-Uppababy infant car seats we offer adapters to connect to the stroller.
We offer a 3-year warranty when you register your new stroller within the first 3 months of delivery. We also offer hub services where you can receive complimentary stroller maintenance, car seat checks and personalized services.
Yes, please contact our Customer Service team to assist in getting a non-magnetic harness.
The front wheel brakes to need to be unlocked (in green mode) for the stroller to fold properly.
The Travel Bag Accessory is recommended for air travel. By registering your stroller and Travel Bag, our TravelSafe program covers any damage incurred to your stroller during air travel.
To learn more about our travel program, please visit https://uppababy.com/travelsafe/
Yes, the Vista V3 is Green Guard Certified which means it’s been tested and evaluated above and beyond the government standards to meet stringent chemical emissions limits of more than 360 airborne chemicals. In addition to our high chemical standards, the leather used on our stroller is REACH compliant certified testing for over 200+ chemicals.
To learn more, please visit https://uppababy.com/our-company/our-planet/
Vista V3 Youtube Video Links
- Vista V3 Set Up & Go (North America)
- Bassinet V3 Set Up & Go
- Bassinet V3 How to Disassemble
- Harness Adjustment
- Insert Removal & Attachment
- Fold & Unfold
- Single Configurations (North America)
- Double Configurations (North America)
- Triple Configurations (North America)
- PiggyBack Attachment
- Seat Fabric Removal & Attachment
- Canopy Fabric Removal & Attachment
- Basket Fabric Removal & Attachment
- Infant SnugSeat Install (North America)
Here is the playlist of the Vista V3 videos for North America.
Running is not recommended with the Vista or Cruz stroller.
The Ridge stroller is approved for running, learn more.
Definitely! Please find our list of authorized retailers here who have the Vista V3 available for you to try. Our Hub service center and showrooms also contain our full line of products and accessories so you can test and try before you buy!
- Pull down harness pad
- Detach metal ring from webbing loop
- Activate brake
- Extend handlebar to highest position
- Recline seat to 2nd most upright position, forward-facing position
- Pull up on two release triggers and rotate handlebar to ground
Please note, front wheel brakes need to be unlocked (in clear mode) for the stroller to fold properly.
Click here for a how-to video.
Yes, you can fold the Vista with the Toddler Seat attached. The Toddler Seat must be forward-facing. For a more compact fold, recline the Toddler Seat to the 2nd most upright position.
Click here for a how-to video.
The Vista V2 includes the following new features:
- Extendable, zip out canopy
- No-rethread harness
- Toddler Seat with a higher seat back and deeper footrest
- Improved all-wheel suspension
- Additional storage pocket in basket
- Front wheel locks with visual indicators
No, the Vista V2 canopy and basket are not compatible with the older model Vista. Replacement parts are available for purchase. Visit the spare parts page or contact Customer Experience at (844) 823-3132 or support@uppababy.com.
Yes, the RumbleSeat (2015-2019) is compatible with the Vista V2. The RumbleSeat V2 is also compatible with the Vista (2015-2019).
Please see our adapter configurator here.
Schedule a complimentary virtual consultation
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Before the appointment
Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
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During the appointment
One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
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After the appointment
We’ll send you a follow-up up email with any further details or documentation that might be of assistance.