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HOW CAN WE HELP YOU

Family, First.

Whether it’s via Email, Text, Call, Live Chat, Video Chat, or Virtual Consultation, our exceptional Customer Experience Team is here to help you all day, every day, in every way. At UPPAbaby, we put you and your family first.

Register Your Product

  • Customized Service

    When your product has been registered, we can check the serial number for maintenance history and warranty information.

  • Limited Lifetime Warranty

    Some parts and repairs may be covered by our limited lifetime warranty. Find out here.

  • Product Alerts

    If we need to contact you about an update or alert for your product, your registration will help us assist you.

In-Home

Schedule a complimentary virtual consultation

  • Mom smiling and holding the hand of young smiling child securely seated in car seat

    Before the appointment

    Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!

  • UPPAbaby Service Center technician thoughtfully inspecting Mesa infant car seat

    During the appointment

    One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.

  • Member of UPPAbaby Customer Experience team, prepared to answer questions over virtual appointment

    After the appointment

    We’ll send you a follow-up up email with any further details or documentation that might be of assistance.